We understand that some players will be caught by COVID isolation rules. Unfortunately, we are limited in how we can help with this, but here are the answers to common questions.
Can my round deadline be extended?
We can only extend the deadlines by a couple of days, due to the impact this will have on the next round.
Can I use a substitute player?
If you have to isolate, you can use a substitute player for your match. A substitute can replace a player for a single match and you must notify your opponents of this. If you want to replace a player permanently, you must notify us of the players' details and the reason for the change.